Automotive Glass Experts
A sustainable future of automotive glass
With Stefan Clijnk, Member of the Board and Sustainability Lead, and Marco Moreno, Executive Chairman and CEO.
AGE uses Worldfavor Sustainable Sourcing, allowing them to collect all relevant ESG data from their supply chain, and make more educated decisions about how to minimize their impact and risk.
Industry
Automotive
Company
AGE is a global network of automotive glass service providers with more than 15 years of experience. Through its member network, AGE provides high-quality services across national borders to customers and partners with the aim of being true ambassadors for insurance, fleet, and leasing companies. AGE also strives to create a collaborative environment between members where knowledge and expertise flow freely and where sustainability and new exclusive solutions are a focus.
Country
Global Presence, members across 21 countries in Europe, Africa, North America, and Asia.
Visit
2000+
LOCATIONS
21
COUNTRIES
5400+
DAILY REPAIRS & REPLACEMENTS
About
Who is AGE?
Automotive Glass Experts, or AGE , is a non-profit organization of automotive glass service providers. AGE started operating in 2008 with four founding members. Currently, the organization is represented in 21 countries in Europe, South Africa, Asia, and North America. AGE is a key reference in its industry and the only member-driven automotive glass organization operating at its scale.
As a member-driven organization, AGE’s mandate is to help its members deliver the highest quality automotive glass replacement, repair, and other services that will help them stay competitive in their industry. AGE offers its members best practices, knowledge, tools, the benefits of operating internationally, and facilitates the use of collective knowledge and expertise.
AGE is always looking to invest in innovation to future-proof its own services and that of its members. The automotive glass industry involves the large-scale manufacturing of auto-glass and retains a significant impact on the climate. Sustainability has traditionally been a key pillar in AGE’s future-oriented strategy with a focus on reducing waste and consumption. AGE is aiming to become climate neutral by 2025.
Background and scope
Sustainable strategizing
As a member-driven organization, creating value for its members is AGE’s fundamental goal. This means that the organization is always focused on helping its members stay competitive in all aspects relevant to automotive glass repair, including sustainability. For this reason, AGE already had sustainability measures in place – such as providing guidance on buying sustainable products, recycling, and waste management.
But more recently, the pace of the green transition in the economy has picked up, and the automotive glass industry is no exception. Sustainability is now more crucial than ever for customers and partners, becoming a decisive requirement for insurance companies in choosing who to work with. Many started working directly with AGE because of their ability to increase repair rates – one of the main areas where automotive glass repair shops can reduce emissions directly fast.
With sustainability becoming more important than ever, AGE saw the value of being the green choice in the industry and decided to further scale its sustainability operations. From production and transport to the use of chemicals and energy, the automotive glass industry incurs CO2 emissions throughout the entire lifecycle of automotive glass. Considering the scale of its members’ operations, AGE realized the impact they could make regarding CO2.
“Repairing instead of replacing a windshield saves around 44 kilograms of CO2, or about the same amount as two full-grown trees can absorb in a year. When we looked at the thousands of customers our members help on a daily basis, we decided to set an ambitious course towards carbon neutrality.”
Stefan Clijnk, Member of the board and Sustainability Lead
“We are excited to start our work with Worldfavor. We believe that this partnership will create even more opportunities to reduce our impact on the environment and together create a more sustainable and equitable future for everyone. I’m also happy to announce that this measurement and the use of the Worldfavor Platform will not have any cost for our current and future members.”
Marco Moreno, Executive Chairman and CEO
Solution
The right partner for members and planet alike
While developing their roadmap, AGE noted that achieving carbon neutrality meant accurately mapping out emissions across all of their members. This meant that they needed a way to collect data on their emissions that would be cost-effective, standardizable, and with the lowest-possible amount of work for its members. “Our central goal is to become carbon neutral. But equally important is that we offer our members the right kind of strategy and solutions. Although all of our members are different, we wanted to help with measuring emissions in a way that is accessible to them regardless of their experience with sustainability,” explained Moreno.
Because AGE values and leverages the input of its members, when some of the most sustainability-advanced members explained how they were already using Worldfavor, AGE realized Worldfavor Sustainable Sourcing was exactly the solution they were looking for.
Results
Smoothly building a resilient supply chain
Worldfavor Sustainable Sourcing allows AGE to help all of its members accurately measure their CO2 output. The organization wields the platform at an aggregated level where it can invite members to the system for free and set measurement questions for members to answer. This allows AGE to standardize measurements while helping make the process accessible to members who are less experienced with sustainability. All the while, AGE can review data on an aggregated level from a neat dashboard in order to understand what is causing the most emissions. AGE can share these insights with its members, who also receive their own personalized dashboards to understand and improve their sustainability. Worldfavor’s in-house experts on emissions were able to supplement AGE’s knowledge and help answer their most complex questions.
Going forward
Sustainability and innovation go hand in hand
With Worldfavor’s solution and support, the path to achieving carbon neutrality became much clearer, and AGE expects measurable benefits. “We have set the goal of becoming climate neutral in 2025 and are in the process of thoroughly implementing Worldfavor,” said Clijnk. “The solution has been introduced to our members, who responded enthusiastically to being able to take new steps with their sustainability. We think this will make a significant impact in our dealings with insurance companies for example.”
AGE’s central mission to bring value to its members and help them stay competitive will not change. The organization believes that progressing with sustainability will continue to be an important factor in helping its members stay competitive. To become the definitive green choice in its industry, AGE is looking to stay on top of these trends and continue to delve deeper into the sustainability needs of its members. With Worldfavor Sustainable Sourcing, AGE feels they have a solution to successfully pursue this course moving forward.
“We need to keep innovating and listening to our members about what is needed, also when it comes to sustainability. In Worldfavor we have found a trustworthy partner who can match our current ambitions. We’re excited to look to the future together and move forward with our sustainability journey.”
Marco Moreno, Executive Chairman and CEO
Worldfavor solution used by AGE
Worldfavor Sustainable Sourcing
Worldfavor's Sustainable Sourcing solution empowers companies to build sustainable supply chains, minimize risk, and become resilient. Sustainable Sourcing automates data collection, aggregation, and management of supplier data. This helps analyze information and mitigate risk, communicate expectations, and transform supply chains across all tiers.
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